Damark Solutions - Customer Installation and Usage Flow

Practical view for the person who installs and uses the solution, without development details.

1
Workspace

1. Preparation

  • Create or receive access to the company workspace.
  • Verify email and sign in to the Damark Customer Gateway Portal.
  • Obtain a Middleware License Token from an authorized workspace user.
  • Confirm which local PC will host the gateway.
2
Install

2. Local installation

  • Download the Damark Edge Gateway ZIP package.
  • Extract it on the local PC or gateway machine.
  • Run PlcMiddleware.Host.exe.
  • Open http://localhost:5000 and paste the license token.
3
Devices

3. Device connection

  • Configure local PLCs, BACnet/IP devices, sensors, or controllers.
  • Discover or import tags and points.
  • Validate real-time telemetry readings.
  • Keep writes disabled until an authorized admin enables them.
4
Security

4. Access and security

  • Assign users and roles from the Portal workspace.
  • Define who can view telemetry or send commands.
  • Enable secure remote access only when needed.
  • Maintain local Governance as the final safety decision.
5
Operate

5. Daily use

  • Monitor gateway health, heartbeats, and telemetry.
  • Review current tag values and snapshots.
  • Use local or remote dashboards, HMI, or SCADA clients.
  • Send authorized commands only when Governance allows them.
6
Scale

6. Ongoing operation

  • Review licenses, permissions, and expiration dates.
  • Add gateways or remote clients according to the plan.
  • Scale to more equipment, protocols, and sites.
  • Keep the plant network private while enabling governed access.

Visual summary of the flow

Customer Portal
Download ZIP
Run Edge Gateway
License Login
Connect Equipment
Operate Securely
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